Hi all, welcome to the Artena 09.10.00 release newsletter, the final edition for 2015!
Included in this newsletter are:
- An update from SMSS
- Summary of new functionality
- Summary of enhancements to existing functionality
- Summary of known issues
- Maintenance
The SMSS team would like to thank those who attended the User Forum and the Owner’s Forum in May. It was a pleasure to host this event for our clients again.
The team has worked hard to ensure the new release is up to our usual high standard. Our focus was on improving your experience with Artena. The release includes 47 JIRA tickets, 28 of these are enhancements. Some of the enhancements are in the Standard Communications Engine (SCE) which enables you to improve communications with your students. We also introduced the recently advised SDR changes and improved your search capability making it easier to identify the correct person, at the time of potential student enquiries.
Our helpdesk ticketing system, JIRA, has been running for almost a year and the feedback we receive from you is great. This really enabled us to give you an accurate view on the progress being made on enhancements, defects and other developments supporting our SLA with you too. We thank you for the success of this system, and hope to help you even more in the future
We would like to congratulate Eastern Institute of Technology (EIT), for successfully implementing the Online Enquiry module for Artena. Their Online Enquiry module has been live for more than two months. They are the first client to implement this. SMSS managed the project, setting a benchmark for future project management.
Online Enrolment module for Artena is having a great uptake, with more clients using it to enrol their students directly from their own websites into Artena.
We would also like to welcome our newest clients, AMS Group and English Teaching College, to the growing SMSS family.
Upcoming Client Events
Please mark in your calendar
- Artena User Forum 19 and 20 May 2016
- Artena Owners Forum 27 May 2016
- PTE Forum March 2016 (date TBC)
- Artena 09.11.00 RTS available 29 April 2016
We are looking forward to hosting you at our forums next year. A draft programme will be available early in the New Year. If you have any suggestions for the agenda, please let us know so we can try and include them. Any queries or comments either about the above or anything else please
contact us. We are always happy to help.