Hi all and welcome to the Artena 09.11.00 release newsletter,
Included in this newsletter are:
- An update from SMSS
- Summary of new functionality
- Summary of enhancements to existing functionality
- Maintenance
- Your feedback
The SMSS team would like to thank those clients who attended the recent onsite user testing of the Release 9.11.00 at our offices. Your input into the user testing is valuable and ensures a smoother release to site. Feedback from clients regularly attending the onsite user testing, say the access to SMSS staff and being away from day-to-day business as usual distractions, makes it all worthwhile.
Please remember to drop in and say hello when visiting Wellington. There is always a spare desk for you to use, to catch up on those emails and phone messages - plus the staff are happy to make themselves available to answer any questions you might have, or clarify any uncertainties.
Don’t forget to use the training hours allocated to your institution if you are on our Silver or Gold Service Level Agreements. If you have used yours, or don’t have any, we are happy to discuss training options, either at our offices or onsite with you.
We would like to take this opportunity to welcome three new Auckland based clients to the Artena community: Auckland City Training School, Regent Training Centre Ltd and Techtorium NZIIT. They enjoyed the opportunity to attend the recent PTE forum we hosted in Auckland on 15 April. Some of them will also attend the forums in Wellington in May. This is also a brilliant opportunity for you to meet the new clients and for them to gather some useful hints and tips from the experienced Artena users.
Another change this year was that Adapt IT Australasia (our shareholding company) purchased Meta Office on the 5th January. As a client you will experience no change to the way SMSS operates, we will continue to deliver the highest quality product possible. We will always remain a collaborative organisation, where your input is encouraged and valued. If you have any questions about this addition to the company, please do not hesitate to contact Cheryl either by phone or email.
Frans van den Berg, the General Manager of Adapt IT Australasia, who many of you met last year, has moved to Wellington on a more permanent basis. He joins us from Adapt IT in Pretoria, South Africa, and will oversee the subsidiaries of Adapt IT Australasia Ltd here in New Zealand. He has a long background in the education sector and we are happy to welcome him to the Wellington office.
Some of you would have phoned the office and were greeted by Angela Buchholz, our new Office Co-ordinator, replacing Bette who left in December. Angela works Monday through Thursday mornings, so say hi when you call the office, another friendly face in the SMSS team.
And last but not least, Rik Walker will join us on the SMSS Help Desk, replacing Rhian who left us in March. Rik will be working alongside Lian supporting you on the Help Desk.
If you would like to have a refresher on JIRA and Confluence - our Help Desk tools - or have new staff that have not used these Help Desk tools, please do not hesitate to contact helpdesk@smss.org.nz to arrange a suitable time for online assistance or training.
Upcoming Client Events in 2016
Please mark your calendar
- Online Session: Online Enquiries/Online Enrolments10 May
- Artena User Forum16 and 17 May
- Artena Owners Forum27 May
- Online Session: Introduction to API’s14 June
- Online Session: Refresher for using Jira and Confluence12 July
- Online Session: SCE9 August
- Online Session: Update on the latest release - Artena 09.12.006 September
- Artena 09.12.00 User Testing12 and 13 September
- Online Session: End of year/setup for 201711 October
- Artena 09.12.00 RTS available17 October
- Online Session: Finance in Artena8 November
We are looking forward to hosting you at our Forums in May. Full programmes have been scheduled for both forums. If you have not seen an agenda, please speak to your Artena Owner, or contact the office for a copy. This year due to construction at the back of our building, we are hosting the forums at the National Library on the Corner of Molesworth and Aitken St.
We look forward to seeing you either at the upcoming forums or when you next visit the SMSS offices.